HL-07Researched, not yet run by us
Inbox triage
Sort incoming email into reply-today, waiting, and ignore, and draft answers to the simple ones.
Important messages get buried under newsletters and notifications.
The job at a glance
- Starts when
- A new email arrives
- Autonomy
- Labels and drafts only
- Human check
- Labels apply on their own. Replies stay as drafts. It never deletes or archives anything you have not approved a rule for.
What happens, step by step
- Read the sender, subject and first lines.
- Label it: needs reply, waiting on someone, FYI, or noise.
- Draft a reply for routine requests.
- Send you a short morning list of what needs a person.
Two ways to set it up
No-code route
Your email's own rules and labels, plus Zapier or Make with an AI step to classify.
Agent route
An agent with inbox access that labels, drafts and writes a daily digest.
Where it can go wrong
- Buries a real customer email under 'noise'.
- Replies to a phishing message.
- Reads a sensitive thread it did not need to see.
What it could cost to run
An estimate for the AI model step only. The starting numbers are our assumptions for this job, and the prices are examples. Replace them with your own volume and your provider's current rates. Automation tool subscriptions are not included.
Per run
$0.00
$0.00
Per month
$0.00
$0.00
Start small
- Start with labels only.
- Exclude sensitive senders and folders.
- Spot-check the noise label weekly.
Questions people ask
Is it safe to give AI access to my inbox?
Give the least access that works, such as read plus draft and no send. Be wary of instructions hidden in emails.
What is prompt injection in email?
Text inside a message that tries to give the AI new orders. Keep send and delete permissions off so it cannot act on them.